Question 1

What are your return and exchange policies?

Accepted Answer

1. Returns
 
1.1 Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also be accompanied by the original proof of purchase.
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1.2 Time Frame: You have 30 days from the date of receipt to initiate a return.
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2. Refunds
 
2.1 Approval Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment.
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2.2 Refund Time: Refunds may take 5 business days to be processed, depending on your payment provider. Please note that original shipping charges are non-refundable.
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3. Exchanges

We currently do not offer exchanges. If you wish to replace an item, please follow the return process, and then place a new order.

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4. Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

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5. Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Service team within 7 days of receiving the product. We will provide instructions on how to proceed.

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6. Contact Us

If you have any questions or concerns about our Return & Refund Policy, please contact our Customer Service team at tritonglobalinc2000@gmail.com or call +1 909-376-2678.

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7. Policy Changes

Triton Global Inc. reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

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Thank you for shopping with us. We appreciate your business!

Question 2

Do you have samples you could send?

Accepted Answer

At this time, we don't have samples available. If you're having trouble deciding which color or collection to choose, please feel free to contact us.

Question 3

Do you have a product warranty?

Accepted Answer

We’re happy to offer our customers a 30-day return policy and a one-year warranty for our products.

Question 4

Does Triton Global Inc. offer free US shipping?

Accepted Answer

We're proud to offer free standard shipping on all orders over $100 shipping to the United States.

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If you need to contact us, you can reach out here.